Privacy Policy

Data Controller

Ellwood Management LLC

131 Stanley Circle Drive, Estes Park, CO 80517

vacationestes@gmail.com - 970-590-0923

Collected Personal Data

We collect various types of information from and about users of our website, including:

Identity & Contact Data: Includes your first name, last name, email address, phone number, and billing address. This is typically collected when you make a reservation or use our contact form.
Transaction Data: Details about payments to and from you and other details of services you have purchased from us (dates of stay, number of guests, etc.).
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform used to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences

Purpose of collecting data

We use the information we collect from you for the following essential business purposes:

Reservation Management: To process your booking, verify availability, and manage your stay at our duplex or standalone rental.
Communication: To send you essential check-in instructions, parking details (per Estes Park local ordinances), and respond to any inquiries you send via our contact form.
Payment Processing: To securely process transactions for your stay through our third-party payment providers.
Legal Compliance: To comply with local Estes Park Short-Term Rental (STR) licensing requirements, including guest registration and occupancy limits.
Service Improvement: To analyze how our website is used so we can improve the browsing experience and provide better local recommendations for your trip.